Accessibility

This English version is provided for convenience. Only the German versionGerman version is legally binding.

Heynhold Web & Media (HWM Agentur) places great importance on making its website as accessible and barrier-free as possible for everyone, regardless of impairments, abilities or technical requirements.

This accessibility statement applies to the website at https://www.hwm-agentur.dehttps://www.hwm-agentur.de and is based on the requirements of the German Accessibility Strengthening Act (BFSG), the European standard EN 301 549 and the international Web Content Accessibility Guidelines (WCAG 2.1 / 2.2, conformance level AA).

This website is largely compliant with the WCAG 2.1 conformance level AA criteria mentioned above. We are continuously working on improving accessibility and usability.

The accessibility measures implemented include:

• Structured, semantic HTML5 elements for optimal interpretation by screen readers and other assistive technologies.
• Full keyboard operability of the navigation and all interactive functions, including clearly visible focus states.
• A keyboard skip link (“Skip to content”) at the top of the page to jump directly past recurring header and navigation elements.
• High colour contrast for text and functional controls to ensure good readability.
• Support for system settings for reduced motion (“prefers-reduced-motion”) to minimise distracting or irritating animations for sensitive users.
• A responsive and scalable layout that preserves content structure without loss of information, even when zoomed in or on mobile devices.

Despite our ongoing efforts to make all areas of the website accessible, individual content or elements may currently still present barriers:

• Some complex visual interactions or animation effects may not be fully accessible to certain assistive devices.
• Occasionally, older image files or visual references in the portfolio may still have incomplete alternative text. These are being revised step by step.
• Linked external services (such as our profiles on social media platforms) are outside our direct control; the respective platform operators are responsible for their accessibility.

Have you encountered barriers while using our website, or do you need information about non-accessible content in a format accessible to you?

You can contact us at any time. We welcome your feedback and strive to fix any identified shortcomings promptly:

Sven Heynhold
Heynhold Web & Media – HWM Agentur

Email:

info@hwm-agentur.deinfo@hwm-agentur.de

Phone:

+49 (0) 163 5745562+49 (0) 163 5745562

Protecting your personal data is a central concern for us, including in the context of accessibility feedback:

When you report barriers or ask questions about accessibility, we process the personal data you voluntarily provide (such as name, email address, phone number or the details of your message).

Purpose and legal basis: Processing is carried out exclusively to receive, review and answer your notice and to remove any technical barriers on our website. The legal basis is Art. 6(1)(c) GDPR (fulfilment of the legal obligation to set up and provide an accessible feedback mechanism under the BFSG) and Art. 6(1)(f) GDPR (our legitimate interest in ensuring an accessible website and communicating directly with users).

Storage period and disclosure: We process and store your data only for as long as necessary to handle your request. Your data is not passed on to third parties or used for advertising. Statutory retention obligations remain unaffected.

Your rights: Under the GDPR you have the right to information about your processed data, the right to rectification, erasure or restriction of processing and the right to object to processing. For more information, please see our privacy policyprivacy policy.

If you have not received a satisfactory response after contacting us via our feedback mechanism, you can contact the arbitration board under the German Disability Equality Act (BGG). The aim of the arbitration procedure is to reach an out-of-court settlement. It is free of charge for you; you do not need legal representation:

For the state of North Rhine-Westphalia, the Ombudsman for Accessible Information Technology at the Ministry of Labour, Health and Social Affairs of North Rhine-Westphalia is also available to you: Ombudsstelle NRWOmbudsstelle NRW.

This statement was prepared on 8 September 2026 and is based on an internal self-assessment of our website.

Further legal company information can be found in our legal noticelegal notice and our privacy policyprivacy policy.